Policies

BOOKING:

All bookings require a 50% nonrefundable deposit to secure space, with balance to be paid 24 hours prior to the rental. There is a 2-hour minimum for either studio. A full day is 10 hours, after which overtime rates will apply. We will also accept cash and business checks (must clear/be paid 24 hours before your booking). Please reach out to change your payment method. In the event of nonpayment 24 hours prior to shoot, your booking may be cancelled. Rescheduling and moving your deposit will be allowed once per booking with 24 hours notice. There are no refunds.

RENTAL:

You are renting studio space only. This does not include a camera or photographer/videographer.

By renting, it is assumed you or your photographer/videographer have proficiency in using the provided lighting equipment. Lighting design and setup of shoots is not included in rental rate. On-site personnel are not there to assist with your shoot. (That said, if you need help moving something heavy, or are not sure where something is, please ask).

You will have full access to your studio, the hallway, HMU and bathroom. Offices are private. Please do not try to enter the other side of the building, as that studio may be occupied as well.

You are welcome to move around all props and furniture in the studio, please put them back at the end of your booking.

Studio rental time includes all of your setup and breakdown. Please leave things exactly as you found them. Cleaning supplies are available if needed.

Please do not arrive more than 15 minutes early for your shoot, we book back-to-back. If early, you may wait outside or in the hall.

No glitter, confetti, smoke bombs, open flames, flour, water, or other chaotic materials without prior approval. Please be conscious of your use of baby oil as well.

No smoking inside.

No illegal drugs on premises.

Vehicles are not permitted onto the stage without prior permission.

All ages are allowed with parental supervision.

Animals are allowed with permission.

Please keep food and drink (except when used on-camera) off of the white cyc and away from equipment. Please do your best to minimize walking in shoes on the cyc, and especially do not drag furniture across it.

If you go over your time, you will be billed in 30 minute increments. Overtime and bookings past 10pm through 6am are charged at a higher rate. If you would like to extend your booking, please contact studio management, as this will not always be possible.

Damages:

Client will be assessed for any damage to equipment, walls, props, furniture, etc, if any occurs during the rental period beyond typical wear and tear. A cleaning fee of $50 will be charged to the card on file if the studio is not left in the proper condition for the next client. This includes, but is not exclusive to, spills, excessive makeup stains, baby oil on fabrics, glitter or stains beyond the usual footprints on the cyc or props, etc.

Security:

Pixel Studios is not responsible for any equipment or property of the client brought onto the premises.

No weapons/firearms, even if you are licensed. If you want to use prop weapons on camera, must be cleared with management.

There are interior and exterior cameras for everyone’s protection.

Please contact management for shoots with over 10 people.

Rental of Pixel Studios by Shelly Media is at client’s own risk. Client waives rights to take legal actions for mishaps, accidents, and/or loss while on the premises. Client is solely responsible for any legal infractions the client or members of the client’s party make during the shoot. Client agrees to hold harmless Pixel Studios by Shelly Media and the owners, agents, representatives and any contractors acting on the studio’s behalf for any loss, accident, or injury to Client or accompanying parties while on the premises.

Client understands that Pixel Studios may stop the shoot at any time if dangerous or negligent practices are observed, however the Studio assumes no responsibility to act in such cases. Client agrees to hold Pixel Studios, its agents, representatives, and anyone acting on behalf of Pixel Studios completely harmless from any action, legal or otherwise, that results from Client's conduct.

Client is solely responsible for verifying that all persons employed by Client during Client’s rental period with the Studio are of legal age for the activities they are to be engaged in. Pixel Studios has no responsibility to determine or verify the age of participants in the Client's activities, but reserves the right to end those activities if it becomes aware that legal age violations are ongoing. Client agrees that at least one Pixel Studios representative will be present in the studio at all times, while the Client is using it.